Find more info about how to answer each question below:
Have questions about your UK Electronic Travel Authorisation (ETA)? You’ll find answers to the most common queries below. Our goal is to make your journey simple, secure, and stress-free.
A UK ETA (Electronic Travel Authorisation) is a digital entry permit required for eligible travelers visiting the UK for short stays such as tourism, business, or transit.
Citizens of ETA-eligible countries must apply before traveling to the UK. Check your eligibility before submitting an application.
No. An ETA is not a visa. It is an electronic travel permit linked to your passport for short stays of up to 6 months.
Once approved, your ETA is valid for 2 years or until your passport expires, whichever comes first.
Your ETA allows multiple entries into the UK during its validity period.
Simply complete our online form, upload the required details, and pay securely. We review and submit your application to UK authorities.
The online form takes around 5 minutes to fill out.
You will need a valid biometric passport, a recent digital photo, and basic travel details.
Most applications are processed within 1–3 business days. Some are approved within hours, but delays can occur.
Your ETA is sent directly to your email inbox once approved and is electronically linked to your passport.
Our fee includes the UK Government charge and our service fee. No hidden costs.There are different fee for standard, rush and super rush services.
We accept all major credit/debit cards, as well as secure digital payment options like Apple Pay and Google Pay.
Yes. All transactions are encrypted and processed through secure gateways.
Yes. You can correct errors (such as passport details or travel dates) before your application is processed.
You’ll need to correct it before processing. Contact us immediately to avoid delays.
Yes, you may cancel before your application is submitted to UK authorities. After submission, government and service fees are non-refundable.
Refunds are possible for our service fee if the cancellation happens early. Government fees are non-refundable.
No. An ETA permits you to travel, but final entry approval is decided by UK border authorities.
No. ETAs are for tourism, business visits, transit, and short-term study/medical purposes only. They do not allow employment.
Yes. All travelers, including children and infants, must have a valid ETA. Parents/guardians may apply on their behalf.
You’ll be notified by email. You may still apply for a UK visa through official channels.
No. Your ETA is electronically linked to your passport. However, keeping a copy of your confirmation email is recommended.
If your query isn’t covered here, our support team is ready to assist with:
Email us anytime at help@uketaonline.net – we usually reply within 24 hours.
UK ETA Online is an independent private travel assistance service operated by "Botanico Enterprises Inc"
We are not the UK Government, GOV.UK, or an official UK Government website, and we are not affiliated with or endorsed by the Government of the United Kingdom.
We provide independent assistance with the UK ETA application process. Customers may also apply directly through the official UK Government website at GOV.UK.
Our service fees, where applicable, are separate from any government application or authorization fees. The total price payable to us is displayed before payment.
The UK Government, GOV.UK, UK ETA and related names, logos and trademarks belong to their respective owners. Any reference to the UK Government or UK ETA is made solely to identify the service for which assistance is offered.
Business operator:
Botanico Enterprises Inc
Phone: +44 808 178 8075