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Help

Find more info about how to answer each question below:

Select your nationality from the dropdown list. This information is used to determine the visa requirements and applicable fees.

Select the type of visa you're applying for. The various types include different durations and entry types. Make sure to choose the one that matches your travel plans.

Please select the date you will be arriving at your destination. This date will help us determine the validity period of your visa.

Enter your first name and middle name exactly as they appear in your passport, using letters A-Z.

Enter your last name exactly as it appears in your passport, using letters A-Z. If you don't have a last name, enter "N/A."

Select your date of birth from the dropdown menus. Make sure this matches the date of birth listed in your passport.

Enter your email address. We'll use this to send you updates about your application. You won't be enrolled in any promotional messages unless you click the checkbox below.

Select the nationality as it appears on your passport. This must match the nationality on the passport you're using for this application.

Check this box if you want to skip entering your passport information at this moment. You'll need to provide this information later to complete your application.

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Help Center – UK ETA Service

Welcome to the UK ETA Service Help Center

Need support with your UK ETA application? You’re in the right place. Our Help Center is designed to guide you through every step of your ETA journey — from applying and tracking status to modifying or canceling an application.

Whether this is your first application or you need help resolving an issue, our team is here to make the process simple, secure, and stress-free.

What Can We Help You With?

1. Apply for a UK ETA

Step-by-step guidance for completing your Electronic Travel Authorisation (ETA) application. Learn who’s eligible, what documents you need, how long it takes, and how to fill out the form correctly.

Learn more about applying for ETA
Top FAQs:
  • What are the requirements to apply?
  • How long is a UK ETA valid?
  • Can I apply for multiple people at once?
2. Check Your Application Status

Already applied? Use our Check Status tool to track your ETA in real time. Understand what each status means and what to do if there are delays.

Track your UK ETA status
Top FAQs:
  • How can I check my ETA status?
  • What does “Under Review” mean?
  • What should I do if my ETA is delayed?
3. Modify an Application

Made a mistake? No worries. You can correct your application before it’s processed — update passport numbers, names, or travel dates easily with our modification support.

Modify your UK ETA application
Top FAQs:
  • Can I change my travel date?
  • What if I entered the wrong passport number?
  • Will modifying delay my approval?
4. Cancel an Application

Plans changed? Use our Cancel Application option if you no longer need your ETA or if you submitted a duplicate. We’ll guide you through cancellation and refund eligibility.

Cancel your UK ETA application
Top FAQs:
  • Can I cancel after my application is submitted?
  • Will I get a refund if I cancel?
  • How do I cancel a duplicate application?

Most Asked Questions

What is a UK ETA?

A UK ETA (Electronic Travel Authorisation) is a digital entry permit for citizens of eligible countries to enter the United Kingdom for short stays such as tourism, business, or transit.

How long does it take to get a UK ETA?

Most approvals are issued within 1–3 business days, though some are faster. Apply at least one week before your trip to avoid last-minute delays.

How much does the ETA cost?

The total fee is $49 USD , which includes the UK government charge and our service fee. No hidden costs.

How will I receive my ETA?

Your ETA will be delivered directly to your email inbox once approved. It is electronically linked to your passport — no printed document required.

How do I contact support?

Email us anytime at [email protected] . Our support team is available 7 days a week and typically responds within 24 hours.

Help by Topic

Category Description
Application Help Guidance with new ETA applications, documents, and eligibility.
Status & Updates Support for checking your application progress and understanding results.
Modifications Help updating personal details, passport numbers, or travel information
Cancellations Information on canceling applications and requesting refunds.

Useful Tips from the Help Center

Why Trust the UK ETA Service Help Center?

Get Started Today

Need help applying, checking, or modifying your ETA? Our Help Center is here to make it simple.